Urgent Hiring For Voice (WFH , English+Bengali)

Job Opening: Customer Support Associate (Voice Process Bengali & English)

We are currently hiring for our Voice Process (Bengali+ English) with 100% Work from Home.

Designation

Customer Support Associate

Job Role

• Resolve customer queries via voice calls

Job Details

• Contractual role until 31st October
• Fixed salary

Eligibility Criteria

• Minimum education: Higher Secondary (12th Pass)
• Minimum 6 months of BPO experience (with documents)
• Freshers are also welcome

Work Details

• Work timing: 247 rotational shifts
• 5 working days with 2 rotational weekly offs
• Maximum age limit: 40 years

Skills Required

• Excellent verbal communication skills in English and Bengali
• No major MTI (Mother Tongue Influence) for voice process

Interview Process

• HR Round (Video Call; E-Aadhaar mandatory for WFH)
• Typing Test (Minimum 30 WPM / 90% accuracy)
• Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

• Experienced Candidates: 1,90,000 TCTC (Minimum 6 months experience required)
• Freshers: 1,68,000 TCTC

System Requirements

• OS: Windows 10 or 11
• RAM: 8 GB or above
• Processor: Core i5, Gen 5 or above , Ryzen 5 or above
• Internet: Minimum 20 Mbps connection (Upload/ Download)
• Power backup
• Noise-cancelling USB heet

Documents Required

• Aadhaar Card (with complete Date of Birth) Mandatory
• E-Aadhaar Mandatory
• PAN Card Mandatory
• Educational documents (10th & 12th mark sheets)
• For experienced candidates:
• Experience Letter
• Offer Letter
• Last 3 months payslips

Interested candidates can share their resume to this email [jp001117444@techmahindra.com]. And for further details reach out to this (6291707604) number.