Supervisor, Programmatic Media Remote (USA)

Overview

Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning & buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.

We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON & logic to finding solutions to our clients\' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional & personal wellbeing and growth. It’s why we have countless initiatives, clubs & cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past six years in a row.

Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more.

Your Role

We are searching for our next Supervisor, Programmatic to join our One Marketplace team. This is a fantastic opportunity for someone who enjoys the technical side of campaign planning and considers themselves a resourceful and curious problem solver.

The Supervisor, Programmatic oversees Crossmedia’s media tactical planning, execution and reporting of campaigns. They utilize their knowledge of the media marketplace and media channels to brainstorm and ideate new activations and vendors for media campaigns.

A successful Supervisor is resourceful, organized, and engaged. You are a strong communicator and comfortable in a fast-paced industry and handling multiple projects.

At XM, it’s more than just doing the job; it’s about doing things the right way and living our values of Trust, Reason and the Pursuit of Happiness. Trust is about how you show up as a person – being dependable, respectful, and honest. Reason reflects the quality of your work and the thoughtfulness behind it. And the Pursuit of Happiness is the environment that you help create – one where people feel included, supported and inspired.

Responsibilities

Key responsibilities include:

• Le the tactical planning process for their campaign/channel, ensuring recommendation meets client brief and pushes new and innovative approaches
• Collaborates with Buyers and Associate Directors on media plan development within programmatic media
• Demonstrates ability to connect-the-dots between client business, campaign objective, and media KPIs, allowing them to provide recommendations that will influence positive results throughout the funnel
• Liaisons with Planning/Investment Director to identify gaps, raise questions, and seek clarity needed in order to translate brief to tactical plan
• Prepares & presents programmatic channel tactical plans (objectives, strategy, rationale) and all backup materials, working closely with Planning/Investment team
• Corresponds and manages day-to-day communications with internal teams and key partners: external vendors, creative agencies, and partner agencies.
• Comfortable building campaign from scratch and is able to handle significant volume of builds on a daily basis.
• Provides final QA for all reports, ensuring that all insights are accurate, adhere to overarching strategy, and reporting is of high quality .
• Primary point of contact for day-to-day deliverables for the Client
• Demonstrates full understanding of client’s business and p rovides client with strategic POVs
• Oversees negotiation of media contracts (with guidance from Associate Director+) and programs/opportunities to ensure maximum leverage is applied
• Manages the day-to-day media and financial deliverables
• Assists with investigating media campaign results and developing optimizations to improve campaign performance.

Focuses on a quality XM product, adhering to Crossmedia high standards

• Manages day to day operations of team - clearly assigning tasks, balancing workload between team members, ensuring recurring updates and deliverables are sent, and agreed upon deadlines are met
• Ensures that team is maintaining best practice standards across implementation, optimization, reporting, and comms
• Owns relationships and discussions with clients and partners for projects that they are currently managedAble to discern urgency of requests and responds to Client requests quickly with thought out response

Personal efforts generate satisfaction – clients, team, company

• Displays a high level of personal dedication and motivation.
• Displays enthusiasm, curiosity and an eagerness to learn
• Shows respect for team members, clients, and agency partner

CROSSMEDIA BENEFITS

Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:

• Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
• Open/Flexible PTO with US & UK specific policies
• Sponsored healthcare options and agency-wide physical & mental health support
• 401k with company match (USA), and generous Pension (UK)
• Paid sabbatical at significant milestone anniversaries
• Generous paid parental leave policy
• Life milestone recognition & support
• The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
• Cell phone/tech reimbursement
• Student Loan payment plan (US)
• Learning & Development and training programs
• And burgers – lots and lots of burgers

Commitment to Diversity and Inclusion

Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring & internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving & Representation.

Crossmedia is committed to providing equal employment opportunities and creating adiverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law.

All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ).

Continued employment remains on an at-will basis. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the Americans with Disabilities Act of 1990 (US based).

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time.
• Ability to stand, bend, and reach
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe details at close range (within a few feet of the observer).

In compliance with the Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email people.team@xmedia.com (US based candidates).

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