Specialty Care Patient Engagement Team Lead

Job Description:

• Lead the Patient Engagement Enablement Team and report to the Specialty Care Patient Solutions Strategy and Enablement Lead
• Translate Patient Engagement strategy and priorities into clear direction for the Enablement Team
• Build, lead, and develop a high-performing enablement organization
• Oversee tools, content, training, and technology for Patient Engagement field teams
• Support communication strategy and change management for major initiatives and organizational shifts
• Oversee GTM Excellence strategy and execution, including MLR/RC cycles, targeting, territory models, and program governance
• Align GTM Excellence strategy and tactics with each program’s lifecycle stage
• Ensure Go-To-Market efforts, deliverables, and tactics launch on time
• Guide digital capabilities and AI strategy roadmaps
• Oversee digital solutions including Polaris, Pharmlogic dashboards, and field- and patient-facing tools
• Lead cross-functional engagement on AI strategy and prioritize AI roadmaps
• Champion data and analytics discipline and coach the team on data-driven insights
• Ensure consistent KPIs, dashboards, and performance reporting across Patient Engagement programs
• Review analyses and insights before strategic decisions
• Deliver reporting and actionable insights to Patient Engagement and Patient Solutions leadership
• Lead cross-functional initiatives to advance productivity, efficiency, and results
• Break down silos and create a connected, patient-centric operating model
• Prioritize continuous improvement projects, processes, and resources
• Partner with GCET to ensure training is fit for purpose and maintain training roadmaps

Requirements:

• 8+ years of combined pharmaceutical or biotech experience spanning Patient Engagement, enablement/operations, patient or consumer marketing, and field enablement
• Previous people leadership experience, with a track record of leading a high-performing organization
• Track record of leading enablement functions that build capabilities driving field and program execution
• Experience building launch plans and powering successful product and/or team launches from planning through execution
• Experience leading in matrix organizations, including leading without authority, and ability to manage direct and indirect reports
• Strong data, analytics, and reporting acumen
• Experience shaping or deploying AI-enabled tools or digital capabilities in a commercial or patient engagement context
• Ability to influence key stakeholders internally and externally
• Effective planning, prioritization, and organizational project skills
• Strong project management skills and ability to deliver multiple short- and long-term projects simultaneously
• Strong interpersonal, written, and verbal communication skills
• Experience supporting leaders with communication strategy and change management for large-scale initiatives
• Strong executive presence and presentation skills
• Good judgment and high ethics
• Advanced degree preferred
• Candidates must be authorized to be employed in the U.S. by any employer
• Permanent work authorization in the United States is required
• U.S. work visa sponsorship is not available now or in the future

Benefits:

• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday and personal days
• Paid caregiver/parental and medical leave
• Medical, prescription drug, dental and vision coverage
• Bonus target of 22.5% of base salary through Pfizer’s Global Performance Plan
• Eligibility to participate in Pfizer’s share based long term incentive program
• Relocation assistance may be available based on business needs and/or eligibility