[Remote] V102 - Receptionist | Reception and Administrative Support Specialist I

Note: The job is a remote job and is open to candidates in USA. reputed company is a lifestyle company that connects individuals with rewarding remote job opportunities. They are seeking a dynamic Reception & Administrative Support Specialist to support a personal injury law practice, managing communications and maintaining records to enhance client experience.


Responsibilities

  • Schedule appointments and manage calendars as needed
  • Document all communications accurately within the CRM
  • Maintain organized and up-to-date client records and documentation
  • Handle high-volume calls while maintaining accuracy and efficiency
  • Complete assigned tasks within a structured, KPI-driven system
  • Support internal team coordination and workflow efficiency
  • Conduct timely follow-ups and ensure deadlines are consistently met
  • Prioritize urgent matters and prevent task backlogs
  • Manage inbound and outbound client communications with professionalism and urgency

Skills

  • Time Zone: PST
  • Schedule: 08:00/08:30 AM PST to 4:30/5:00/5:30 PM PST
  • Language Requirement: English only
  • Call Volume Expectation: 45+ calls per day, over 200 calls per week
  • Experience working in a KPI-based or performance-tracked environment required
  • Ability to manage high call volumes with professionalism and urgency
  • Experience with CRM systems required
  • Experience with VoIP phone systems required
  • Proficiency with email and calendar management tools required
  • Comfortable using internal communication platforms
  • Strong verbal and written communication skills
  • High sense of urgency and accountability
  • Detail-oriented with strong organizational abilities
  • Deadline-driven and process-focused
  • Ability to multitask in a high-volume environment
  • Professional and client-focused demeanor
  • Extroverted and confident communicator
  • Proactive and solution-oriented mindset
  • Strong follow-through and task completion skills
  • Adaptability within structured workflows
  • Previous experience in legal, personal injury, or client-facing administrative roles

Company Overview

  • reputed company connects remote professionals with full-time work-from-home roles at US-based businesses. It was founded in undefined, and is headquartered in , with a workforce of 201-500 employees. Its website is

  •   Apply To This Job
    Buy Now

    Remote Question and Answer

    Virtual Assistant Question and Answer

    Content Moderator Question and Answer

    Customer Service Question and Answer

    Video Game Tester Question and Answer

    Apply Now →