Pure Chat | One Day Hiring Process | Davao City
COMPENSATION & BENEFITS
- Up to ₱23,000 monthly basic salary
- Performance-based incentives and bonuses
- Paid telco account training and upskilling programs
- Clear career growth opportunities
WHAT YOU WILL DO
- Respond to customer inquiries via chat in a timely and professional manner
- Provide accurate information and appropriate solutions to customer concerns
- Resolve issues efficiently while maintaining a positive customer experience
- Maintain high-quality service in every interaction
- Document all customer interactions accurately in the system
- Escalate complex concerns to the appropriate team when necessary
- Meet quality, productivity, and response time targets
- High School or Senior High School graduate (college level or graduate is an advantage)
- No experience required
- Open to fresh graduates and career shifters
- Good English communication skills (written and verbal)
- Fast typing skills and attention to detail
- Basic computer skills and ability to multitask
- Willing to work onsite and on shifting schedules
- Onsite work setup
- Shifting schedule including weekends, nights, and holidays
- Paid training provided from Day 1
Benefits
- Company Christmas gift
- Employee stock ownership plan
- Health insurance
- Paid toll fees
- Pay raise
- Promotion to permanent employee
- Work from home