Help Desk - Level 1

Position: Level One Help Desk

Client: Enterprise Bank

Type: 12 month contract + extensions

Location: Fully Remote

Rate: 22 /hr + benefits

REQUIRED SKILLS AND EXPERIENCE

• 1+ year experience in Windows OS environment

-Familiar with Citrix VPN * Familiar with Windows Hello for Microsoft MFA -Post-secondary education

-FI experience or experience working at a large enterprise company

-Strong client-centric mindset- You put our clients first, you engage with purpose to find the right solutions, and you go the extra mile because it's the right thing to do

-Excellent communication skills