Global Sustainability Manager

Job Description:

• Serve as the centralized, global owner of sustainability and environmental compliance strategy across all markets iHerb operates in
• Monitor and interpret emerging global sustainability legislation, including EPR, CSRD, EU Deforestation Regulation, and equivalent regional frameworks
• Translate regulatory requirements into actionable business plans
• Manage EPR registration, reporting, and fee obligations across applicable jurisdictions, including coordination with Producer Responsibility Organizations
• Direct team members and partner cross-functionally with Operations and Product teams to establish accurate packaging data tracking systems
• Establish team operating standards and govern internal SOPs, compliance workflows, and deadline-tracking systems
• Act as the primary point of contact with regulators, trade associations, and compliance schemes
• Provide guidance to Legal, Operations, Marketing, and Merchandising on sustainability-driven regulatory risk
• Build internal subject-matter expertise and reduce reliance on outside counsel and consultants
• Adapt departmental plans and prioritize work assignments to address regulatory deadlines, capacity constraints, and operational challenges

Requirements:

• Bachelor's or Master's degree in Environmental Science, Sustainability, Regulatory Affairs, or a related field
• 7–10 years of experience in global sustainability, ESG, or environmental regulatory compliance, ideally spanning multiple regions (EU, US, APAC)
• Strong working knowledge of EPR frameworks, CSRD, EU Taxonomy, and comparable US state-level packaging/EPR laws
• Demonstrated experience managing multi-jurisdiction regulatory registrations and reporting cycles
• Strong cross-functional communication skills; comfortable presenting risk and compliance topics to senior leadership
• Experience working in retail, CPG, e-commerce, or a comparable regulated consumer products environment preferred

Benefits: