Dedicated OTP Pro

Location: 3229 CENTRAL AVE, HOT SPRINGS, AR, 71901

Description We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users - managers, crew, and customers - can effectively use the technology in the restaurants.

Responsibilities The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software, and network technology in their organization's restaurants. Duties of this position include the following:

Upgrades: Perform certain self-installs and OS upgrades

Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and performance of equipment

Troubleshooting: Provide in house technology support to triage issues on-site and over the phone

Development: Train, develop and lead an organization of OTPs for restaurant-level support.

Training: Provide necessary resources, tools and support as new technologies and initiatives are deployed

Perks and Benefits Competitive pay starting at [insert $ amount / year if salaried, / hour if hourly]

4 college credit hours for attending OTP Pro class

Paid sick leave or paid time off

Tuition reimbursement and/or educational assistance through Archways to Opportunity

Employee discounts and free meals during shifts

Qualifications Responsible with good attention to detail and strong time management skills

Strong communication skills with the ability to effectively communicate technology issues, outcomes, needs and costs

Self-motivated with a thirst for knowledge

Flexible availability as some upgrades or equipment replacements must be completed during late evenings or early mornings. Weekend availability and on-call availability may be needed on occasion

Ability to travel to restaurants located in [insert location cities]

Ability to lift up to 50 pounds

Must be 18 years old to apply

Additional Information This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald's USA. This franchisee owns a license to

Skills:
Accounts Receivable, Communication Skills, Detail Oriented, Hardware Repair, Identify Issues, Problem Solving Skills, Restaurant, Systems Administration/Management, Technical Operations, Technical Support, Time Management, Willing to Travel

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McDonald's Corp

This job posting is for a position in a Restaurant owned by an independent franchisee, we are responsible for all employment related matters in the Restaurant including among other things , setting any requirements for the job and all decisions concerning hiring,  firing , discipline, supervision, staffing and sheduling. If you are hired for the job posting, the independent franchisee and not McDonald's  Corporation will  be your employer.

Company Size:
50 to 99 employees

Industry:
Restaurant/Food Services

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