Customer Service Representative / Technical Support (Remote)

We are hiring a Customer Service Representative / Technical Support Representative to support customers for established e-commerce brands. In this role, you will assist customers with order-related concerns, product questions, and technical troubleshooting while delivering a positive customer experience through phone, chat, and email support.

Key Responsibilities

• Respond to customer inquiries in a professional and timely manner.
• Assist customers with orders, shipping, returns, and general account questions.
• Provide basic technical troubleshooting for supported products.
• Ad Hoc Tasks

Qualifications

• At least 1 year of customer service or technical support experience.
• Good English communication skills
• Good problem-solving and takes initiative.
• Detail oriented

Benefits

• Permanent work-from-home setup
• Full-time employment
• Career development opportunities
• Performance-based incentives
• Supportive team environment

If your experience matches the qualifications above, we encourage you to submit your application through Indeed. Qualified candidates will be contacted regarding the next steps in the hiring process. Job Types: Full-time, Permanent

Pay: Php24,000.00 - Php33,000.00 per month

Experience

• Customer support: 1 year (Required)
• Technical support: 1 year (Preferred)

Language:

• English (Required)

Work Location: Remote